How much does shipping cost?
US orders over $39 ship free. Smaller US orders ship for $4.99 flat rate. Expedited shipping is available for $9.99.
When will my order ship?
We try hard to ship orders placed before 1 PM MST the same day, and nearly all orders ship within 24 hours from our Colorado warehouse.
Do you offer expedited shipping?
Yes. Expedited orders usually ship by USPS Priority Mail or UPS 2-3 Day service.
What is your return policy?
We offer a 6-month warranty on our products. If something arrives defective, damaged, or incorrect, we will make it right.
What if I ordered the wrong item?
If you ordered the wrong size or color, or changed your mind, you can return the item in resalable condition. Return shipping is the customer's responsibility for discretionary returns.
Can I return Mason jars?
No. Mason jars are not eligible for return or exchange.
Do you ship internationally?
Yes. We ship to Canada and can often accommodate other international destinations.
Are customs fees included?
Customers are responsible for any customs fees, duties, taxes, or import charges required by their country unless a prepaid duties option is shown at checkout.
Can you ship Mason jars internationally?
In most cases, we do not ship glass jars internationally through standard shipping because of the cost and risk of damage. Contact us if you need a custom quote.
Do you offer wholesale pricing?
Yes. Wholesale pricing is available for approved wholesale customers.
Is there a minimum order?
Yes. The wholesale minimum is $150 at wholesale pricing.
Can I sell your products on Amazon, eBay, or other marketplaces?
No. Wholesale products may be sold in retail stores or on your own website, but not on third-party marketplaces unless they are part of a unique finished product.
Need help?
Most questions can be answered immediately through our chat assistant or contact form.
Can I talk to a real person?
Absolutely. If you would prefer human assistance, just ask for a Mason jar expert and we will be happy to help.
Where are you located?
We are a family-owned business based in Colorado, helping Mason jar lovers discover creative ways to use their jars every day.
