Privacy policy
Privacy Policy
Last updated: May 31, 2026
We respect your privacy. This policy explains what information Mason Jar Lifestyle collects, how we use it, who we share it with, and what choices you have.
This policy applies when you visit our website, place an order, contact us, use our chat or support tools, sign up for emails or texts, leave a review, or otherwise interact with Mason Jar Lifestyle.
“Mason Jar Lifestyle,” “we,” “us,” and “our” refer to Flerve Industries, LLC, doing business as Mason Jar Lifestyle.
Privacy Policy Basics
🔒 What We Collect
We collect information needed to run our business, including:
• Your name
• Email address
• Phone number
• Shipping and billing address
• Order details
• Payment-related information
• Messages you send us
• Website usage information
• Marketing preferences
We do not store your full credit card number. Payments are processed through Shopify and payment providers.
📦 How We Use Your Information
We use your information to:
• Process and ship orders
• Provide customer support
• Handle returns, exchanges, and warranty claims
• Prevent fraud
• Improve our website and products
• Send order updates
• Send marketing emails or texts if you opt in
• Measure advertising performance
💬 Customer Support
We use customer support tools, including chat and email tools, to answer questions faster.
Most questions can be answered quickly through our assistant or contact form. If you prefer human help, just ask for a Mason jar expert.
🍪 Cookies & Advertising
We use cookies, pixels, and similar technologies to:
• Keep the website working
• Remember preferences
• Understand site traffic
• Improve advertising
• Measure sales from ads
• Show more relevant marketing
This may include tools from Google, Meta/Facebook, Instagram, TikTok, Shopify, and other service providers.
🤝 Who We Share Information With
We share information only as needed to run our business, including with:
• Shopify
• Payment processors
• Shipping carriers
• Email and SMS providers
• Customer support providers
• Review platforms
• Returns and warranty tools
• Advertising and analytics providers
• Affiliate and creator marketing partners
• Fraud prevention services
• Professional advisors when needed
We do not sell your personal information for money.
Some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly enough to include certain advertising cookies and pixels. Where required, we provide ways to opt out.
🗑️ Your Privacy Choices
Depending on where you live, you may have the right to:
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Opt out of sale, sharing, or targeted advertising
• Withdraw marketing consent
• Appeal certain privacy decisions
• Use Global Privacy Control where required by law
To make a privacy request, email us at contact@masonjarlifestyle.com.
Full Privacy Policy
🧾 Information We Collect
We may collect the following categories of information.
Identifiers
• Name
• Email address
• Phone number
• Shipping address
• Billing address
• IP address
• Account or customer ID
Order and Commercial Information
• Products purchased
• Cart contents
• Order history
• Returns and exchanges
• Gift card or discount use
• Wholesale application information, if applicable
Payment Information
Payment information is handled by Shopify and payment processors. We may receive limited payment-related details such as payment status, billing address, last four digits of a payment card, or transaction confirmation information.
We do not store your full credit card number.
Device and Website Activity
When you visit our website, we may collect:
• Browser type
• Device type
• Pages viewed
• Products viewed
• Referring website
• Search terms
• Click activity
• Approximate location based on IP address
• Cookie and pixel identifiers
Messages and Support Information
If you contact us by chat, email, contact form, social media, or support tools, we may collect:
• Your message
• Your contact information
• Order information needed to help you
• Support history
• Attachments or photos you send us
Please do not send sensitive personal information unless it is necessary for your request.
Reviews and User Content
If you leave a product review, submit photos, respond to surveys, or participate in promotions, we may collect and display the information you provide.
📌 Sources of Information
We collect information from:
• You directly
• Your device or browser
• Shopify and our website tools
• Payment and shipping providers
• Customer support tools
• Marketing and advertising platforms
• Review platforms
• Affiliate or referral partners
• Publicly available sources when needed for business purposes
📦 How We Use Information
We use personal information for the following purposes:
Order Fulfillment
• Processing orders
• Accepting payments
• Shipping products
• Sending order confirmations
• Providing delivery updates
Customer Support
• Answering questions
• Troubleshooting product issues
• Handling returns and exchanges
• Processing warranty claims
• Responding to wholesale inquiries
Business Operations
• Managing inventory
• Preventing fraud
• Improving website performance
• Maintaining records
• Enforcing our policies
• Complying with legal obligations
Marketing and Advertising
• Sending emails or text messages if you opt in
• Measuring ad performance
• Showing relevant ads
• Understanding which products customers are interested in
• Managing affiliate and creator programs
Website Improvement
• Understanding visitor behavior
• Testing website features
• Improving navigation
• Improving product pages
• Measuring conversion rates
💬 Chat, Email, and Support Tools
We may use support tools to help answer questions, organize support requests, and respond faster.
Some responses may be assisted by technology, including automated tools. You can ask for a Mason jar expert at any time if you prefer human assistance.
Information you provide through chat, email, contact forms, or support requests may be used to:
• Respond to your question
• Help with your order
• Improve our support experience
• Train and improve internal support processes
• Maintain records of customer service interactions
🍪 Cookies, Pixels, and Similar Technologies
We use cookies, pixels, tags, and similar technologies to operate our website and improve your experience.
These tools may help us:
• Keep your cart working
• Remember preferences
• Understand traffic and product interest
• Measure marketing performance
• Prevent fraud
• Improve website speed and layout
• Show relevant advertising
Advertising and analytics providers may also use these technologies to collect information about your activity across websites or apps.
You can control cookies through your browser settings. Some features of our website may not work properly if cookies are disabled.
📈 Advertising, Analytics, and Retargeting
We may use advertising and analytics services, including Google, Meta/Facebook, Instagram, TikTok, Shopify, and similar platforms.
These services may help us:
• Measure ad performance
• Understand which ads lead to purchases
• Build audiences for advertising
• Retarget visitors who viewed products or abandoned carts
• Improve our marketing
We do not sell personal information for money.
However, some privacy laws treat certain advertising or analytics activities as “sale,” “sharing,” or “targeted advertising.” Where required, you may opt out through our privacy choices or data sharing opt-out tools.
📧 Email and SMS Marketing
If you sign up for email or SMS marketing, we may send you:
• Product updates
• Discounts and promotions
• Back-in-stock alerts
• Abandoned cart reminders
• Educational content
• Customer service updates
You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email.
For text messages, you can opt out by following the instructions in the message, such as replying STOP.
Consent to marketing messages is not required to make a purchase.
SMS opt-in data and consent will not be sold. We may share SMS information only as needed to provide messaging services and comply with law.
🤝 Service Providers and Third Parties
We may share personal information with trusted providers that help us operate our business.
These may include:
• Shopify and ecommerce tools
• Payment processors
• Shipping and fulfillment providers
• Email and SMS platforms
• Customer support and chat tools
• Return and exchange tools
• Review platforms
• Analytics providers
• Advertising platforms
• Affiliate and creator marketing platforms
• Fraud prevention providers
• Accounting, legal, and professional advisors
These providers are only authorized to use information as needed to provide services to us or as otherwise allowed by law.
⭐ Reviews, Referrals, and Affiliates
We may use third-party platforms to collect product reviews, manage referrals, or track affiliate/creator commissions.
If you leave a review or interact with an affiliate link, those providers may collect information needed to display reviews, attribute referrals, or measure commissions.
🛡️ Fraud Prevention and Legal Compliance
We may use information to:
• Detect fraud
• Prevent unauthorized transactions
• Protect our customers
• Enforce our terms
• Respond to legal requests
• Comply with tax, accounting, and legal obligations
• Protect the rights, property, or safety of Mason Jar Lifestyle, our customers, or others
🗃️ How Long We Keep Information
We keep personal information only as long as reasonably necessary for the purposes described in this policy.
This may include keeping information to:
• Complete orders
• Provide customer support
• Handle returns and warranty claims
• Meet tax and accounting requirements
• Prevent fraud
• Resolve disputes
• Comply with legal obligations
When information is no longer needed, we delete it, anonymize it, or retain it only as allowed by law.
🔐 Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information.
No website, system, or method of transmission is completely secure. We cannot guarantee absolute security, but we work to protect your information and use trusted service providers.
🌎 International Customers
Mason Jar Lifestyle is based in the United States.
If you access our website or place an order from outside the United States, your information may be processed in the United States or other countries where our service providers operate.
Those countries may have different privacy laws than your country.
👧 Children’s Privacy
Our website is not intended for children under 13.
We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us at contact@masonjarlifestyle.com and we will review the request.
🧭 Your Privacy Rights
Depending on where you live, you may have certain privacy rights.
These may include the right to:
• Know what personal information we collect
• Access personal information we have about you
• Correct inaccurate personal information
• Delete personal information
• Receive a copy of certain information
• Opt out of sale, sharing, or targeted advertising
• Limit certain uses of sensitive personal information
• Withdraw consent where processing is based on consent
• Appeal a privacy decision
• Not be discriminated against for exercising privacy rights
To exercise these rights, email contact@masonjarlifestyle.com.
We may need to verify your identity before completing a request. Verification may require information such as your email address, order number, shipping address, or other details needed to match you to our records.
🧑⚖️ California Privacy Rights
California residents may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act.
These may include the right to:
• Know what personal information we collect, use, disclose, sell, or share
• Access personal information
• Delete personal information
• Correct inaccurate personal information
• Opt out of sale or sharing
• Limit certain uses of sensitive personal information
• Not be discriminated against for exercising privacy rights
We do not sell personal information for money.
Certain advertising and analytics activities may be considered “sharing” under California law. Where required, you may opt out through our privacy choices or data sharing opt-out tools.
You may also use Global Privacy Control where required by law.
🏔️ Colorado and Other State Privacy Rights
Colorado and certain other states provide privacy rights that may include:
• Access
• Correction
• Deletion
• Data portability
• Opt out of targeted advertising
• Opt out of sale of personal data
• Opt out of certain profiling
• Appeal of denied requests
Colorado recognizes certain universal opt-out mechanisms, including Global Privacy Control, where required.
To submit a privacy request or appeal, email contact@masonjarlifestyle.com.
🇨🇦 Canada and Other International Privacy Rights
Customers in Canada and other locations may have rights to access, correct, or withdraw consent for certain uses of personal information, subject to legal and contractual limits.
To make a request, email contact@masonjarlifestyle.com.
🔁 Business Transfers
If Mason Jar Lifestyle is involved in a merger, acquisition, sale, financing, reorganization, bankruptcy, or transfer of assets, personal information may be transferred as part of that transaction.
📝 Changes to This Policy
We may update this Privacy Policy from time to time.
If we make material changes, we may notify you by posting the updated policy on our website or by other appropriate means.
The “Last updated” date shows when this policy was last revised.
📫 Contact Us
Questions about this Privacy Policy?
Email us at contact@masonjarlifestyle.com.
